Core Real Estate Group - Edmonton, Alberta

KJ P.

I recently purchased my home and had the pleasure of working with Angela Crevels at Core Management. From start to finish, she was timely, kind, and incredibly patient as I navigated the property transfer process. Every question was answered quickly, and all documents and instructions were clear and well-organized. Angela made what could have been a stressful situation feel easy and straightforward. I'm truly grateful for the support and professionalism I received. Thank you!

Stephanie K.

I’ve had an excellent experience with Core Real Estate Group, thanks in large part to the exceptional management of Charissa Shriner. Charissa is responsive, friendly, and quick to address any issues that arise. On multiple occasions, our area experienced power outages during late evening hours. Each time, Charissa’s attentiveness to emails and her proactive approach ensured the problem was resolved promptly, with power restored shortly after. She also excels at keeping homeowners informed about upcoming repairs and other important updates. I highly recommend Core Real Estate Group for their outstanding service and communication!

S R.

I have worked with a few Property Management companies, and can honestly say that Core displays the best qualities I look for. A family-owned, wholesome company who care deeply about their clients. Every time I have called they 1) answer the phone (you would be surprised how rare this is at other companies!) and 2) are genuinely nice and aren’t just trying to rush you off the phone.
Great job Core!

Megan C.

Update: Core Management did get in touch with me and resolved the questions and concerns that I had. They made it clear that this is not the usual way that communication is handled. I appreciated the effort that was made to help me.

Disappointed in Core's lack of communication to their clients. Over the past two weeks, I've sent two emails to their [email protected] mailbox. It would seem that no one monitors this mailbox. If this is the case, I would suggest deleting the mailbox. I then called the office and was told that Mia handles my property, I left a voicemail for Mia, two days passed, no response. I called again today and spoke to Mia who then told me that Brittany is the property manager but she is away, I was then transferred to another person who I left another message for. Two weeks to get any kind of response is not what I would consider to be good customer service.

Jennifer S.

Fantastic customer service. Very fast response time on returning emails and they ensure they've satisfied your request in full. My experience with the Assistant Property Manager, Angela is the reason for the 5 stars!

Joanna B.

I didn't know I needed to create an account to be able to access digital copies of my invoice. When I emailed them for assistance, not only did they reply within 12 hours, they gave me detailed (but not overwhelming) instructions on ~multiple~ ways in which I could pay for my invoice. I went with the Telepay option and it was very easy and secure.

Karan

I had a question with an invoice and wasnt clear with the next steps so i emailed the group, Angela Crevels responded promptly and efficiently. Angela quickly understood my concern and provided a clear solution, making the entire process smooth and hassle-free. Angela’s professionalism and attention to detail were truly impressive. I appreciate your quick response and excellent customer service. Thank you, Angela!

Palinda P.

Thanks so much for the excellent service. Especially, Angela Crevels (Assistant Property Manager) was outstanding. She promptly responded to all my questions and registered us in the HoA at Rosenthal on the eve of Christmas Holidays. If it was any other company, they would have kept the matter pending through the holidays. Thanks again Anegela and the CORE team.